We guarantee all of our products to meet your high standards of quality and effectiveness.
Customers may return new, unopened items within 30 days of delivery for a full refund.
All refunds go to the original credit card. A full refund will be due provided the return is received within the return window and the result of the return is caused by us.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Items that have been opened/used, or items classified as hazardous materials are not returnable. Please contact the us for issues concerning these items.
Instructions on how to return items:
1. Please contact us directly to receive return instructions.
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package to us using the designated shipping method provided to you in Step 1.
Refunds are usually processed in 5-10 days after we receive your return. You will receive email confirmation when the refund is processed.
If you are not satisfied with the quality and effectiveness of our products, you may return them for full merchandise credit.
For any products that were accidentally damaged or defective products during shipping, contact us right away toll-free at 866-389-7967 to order a replacement.